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Knowledge Base

Guides, references, and troubleshooting written by the people who run the servers.

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Set up your first server in minutes — from sign-up to first connection.

Modpacks, plugins, performance tuning, and version-specific guides.

Invoices, upgrades, refunds, and how prorated charges work.

Profile, security, 2FA, API keys, and team access management.

Whitelisting, firewall rules, and how our DDoS shield works.

Lag, crashes, connection issues, and step-by-step diagnostics.

Choosing a region, latency tests, and routing details.

Custom JARs, SFTP, scheduled tasks, and webhooks.